·
Passion-
Our world-class team strives to elevate the meaning of expectations. We bring miles of diverse experience of enabling businesses grow beyond targets with relentless focus on 100% Customer Satisfaction.
· Empathy-
The principle difference that separates Callnostix
from its competitors is our people. They're knowledgeable about your needs.
This results in a high level of personalized employee care and, ultimately
leads to increased customer satisfaction. We call this our "dedicated
team" approach, and we believe it is a key factor in the success stories
we continue to create for our clients.
· Integrity-
Callnostix helps you attain a more predictable cost structure that closely matches your revenue stream and cash flow, allowing you
to focus on your core business.
We provide and manage world-class billing and customer care
solutions with contracted service level agreements for the online system
availability, bill timeliness, bill accuracy, and critical outputs. We have a strict policy on fraud and risk management and emphasis on a 360-degree approach.
· Continuous Improvement-
It is our endeavor to foster a culture of continuous
learning and growth. We believe that the skill sets of our associates are a
very important ingredient for world-class services, for the achievement of
outstanding quality standards.
